MegaChoice Loyalty Card Terms and Conditions
This loyalty program – My Choice is organized by FANTASTICO GROUP Ltd, UIC 206255903, entered in the Commercial Register and the Register of Non-Profit Legal Entities at the Ministry of Justice of the Republic of Bulgaria with registered office and registered address: Sofia, Simeonovo residential area, 14a, Momina Salza Str., represented by Vladimir Valeriev Nikolov – Manager, hereinafter referred to as “FANTASTICO GROUP”.
The period of the current program is of 1 (one) year
What is a MegaChoice Card
1. MegaChoice card is a card (plastic) that customers of the MyChoice chain of restaurants and MegaXtreme bowling alleys can obtain in accordance with these General Terms and Conditions and upon presentation of the card at any of the restaurants or bowling alleys, customers receive a discount on their bill in accordance with these General Terms and Conditions.
2. MegaChoice cardholders shall receive a 15% discount on their bill at MyChoice restaurants and MegaXtreme bowling alleys when using and presenting their card to a restaurant or bowling hall employee. The discount applies only to the main menu and lunch menu of the MyChoice chain restaurants, the main menu of MegaXtreme bowling alleys and standard games, including groups of up to 20 (twenty) people. Users shall not receive the discount under the previous sentence in the cases specified in clause 3 of these Terms and Conditions. The card is registered and shall be used only by the person listed as the card holder on the card itself.
3. Users shall not receive a discount in the following cases:
3.1. For MyChoice restaurants
3.2. For MegaXtreme Bowling Alleys:
4. The discount shall be used on the spot. When asking for the bill, users should say they want to use their discount card and shall present it to the restaurant employee who shall mark the discount which shall be reflected in the receipt issued.
5. How to get your MegaChoice Card
Any user who wants to have a MegaChoice card should visit any of the chain restaurants or bowling alleys and tell an employee that they want to have their MegaChoice card. For the purpose, users shall fill in, on an electronic device (tablet), at their own will and voluntarily, their full name, date of birth and contact details – email address, phone number, and shall note their consent and preferences regarding the provision of marketing messages.
All persons must be at least 18 years of age.
6. The card shall be provided to the client in the following possible ways:
6.1. on site after registration.
6.2. by registered mail to an address specified by the client.
If for technical reasons it is impossible to make the card available immediately upon registration, the customer can take it from the establishment after being notified that it is ready, or get it by registered mail.
7. Termination of the program
Fantastico GROUP has the irrevocable right to terminate the MegaChoice loyalty program at any time following a notice to that effect in the event of abuse, mass violation of the rules, as well as in the event of force majeure or other objective reasons. No compensation shall be due to customers in such cases.
8. Fantastico GROUP reserves the right to amend or supplement the official rules of the bonus program, and the changes shall enter into force after their prior publication on the website of FANTASTICO GROUP. With each on-site bill at the physical locations of the MyChoice chain of restaurants and MegaXtreme bowling alleys, customers are bound by the above rules and agree to abide by their terms and conditions.
9. Any disputes between Fantastico GROUP and customers benefiting from the bonus program shall be resolved according to these rules, as well as by mutual agreement. If no agreement can be reached, the dispute shall be resolved by the competent courts in the Republic of Bulgaria
Privacy policy
The protection of personal data and the protection of personal and financial information of our customers is our highest priority. Therefore, we process your information exclusively on the basis of the applicable legislation, in particular REGULATION (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (better known as the GDPR), the Personal Data Protection Act (PDPA). The MyChoice chain of restaurants and MegaXtreme bowling alleys is owned by FANTASTICO GROUP Ltd, UIC 206255903.
WHO PROCESSES AND IS RESPONSIBLE FOR THE PERSONAL DATA CONCERNING YOU
FANTASTICO GROUP Ltd, UIC 206255903, entered in the Commercial Register and the Register of Non-Profit Legal Entities at the Ministry of Justice of the Republic of Bulgaria with registered office and registered address: Sofia, Simeonovo residential area, 14A. Momina Salza St, represented by Vladimir Valeriev Nikolov, hereinafter referred to as “FANTASTICO GROUP”, is the DATA CONTROLLER in connection with this loyalty program – MegaChoice loyalty card, and the processing of personal data concerning you is necessary for the provision of the program.
TYPES OF DATA WE PROCESS
As our customers, you shall provide personal data concerning you for the issuance of your registered MegaChoice card, namely:
As our customers, you can place a delivery order over the phone, in which case we shall collect the following personal data:
Invoice data – names, telephone, city, country, postal code, address;
First and last name of the delivery person;
Delivery address – country, city, postal code, address;
Delivery phone number
Method of delivery
Method of payment.
GROUNDS FOR PROCESSING
FANTASTICO GROUP shall process personal data concerning you on the grounds of Art. 6 (1) (a), (b), (c) and (f) of the GDPR, namely:
Art. 6 (1) (a) of the GDPR – You have consented to the processing of your personal data for the purposes of direct marketing – advertising, commercial communications, promotions, offers, etc. The data processed on this basis are cookies and Google Analytics, functionality and performance cookies, essential cookies, according to the Cookie Policy;
Art. 6 (1) (b) of the GDPR – processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract. The data processed on this basis are detailed in Section II.
Art. 6 (1) (c) of the GDPR – processing is necessary for compliance with a legal obligation to which FANTASTICO GROUP is a subject, such as business accounting obligations, etc. The data processed on this basis are: given name and surname, phone number, address.
Art. 6 (1) (f) of the GDPR – processing is necessary for the purposes of the legitimate interests pursued by My Choice and Mega Extreme Bowling, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject, which require the protection of personal data, in particular where the data subject is a child. The data processed on this basis are: given name and surname, e-mail and user profile.
In connection with these General Terms and Conditions of the MegaChoice Loyalty Card Program, FANTASTICO GROUP shall not process personal data of persons under the age of 18. In the event that it is established that FANTASTICO GROUP has collected data of a person who is under 18 years of age, the data shall be immediately deleted and erased, unless the law obliges us to store such data.
Purpose of processing:
A/ For the purpose of concluding or implementing a contract for the services offered by FANTASTICO GROUP and obtaining your MegaChoice Loyalty Card:
Providing a discount;
Order delivery;
Updating your personal data;
Payment of amounts under accepted orders;
Processing by processors – assignment, reporting, acceptance, payment;
B/ In fulfilment of its legal obligations, FANTASTICO GROUP shall process the data concerning you for carrying out financial and accounting processing of the contract with the client and for tax and social security control by the relevant competent authorities, for issuing invoices.
C/ For the purposes of the legitimate interests of FANTASTICO GROUP namely:
tracking the performance of each delivery;
securing all issues related to claims;
facilitating communication and assisting individuals in the initial period of using our services/providing solutions to problems with a user account, etc./;
Preventing and investigating abuses in cases of online orders and related deliveries, as well as losses and fraud;
Analysing statistics obtained after anonymization of data concerning you.
D/ For marketing purposes:
sending messages about promotions, offers;
sending advertising and/or information messages.
After obtaining your explicit consent. Consent may be withdrawn by you at any time.
We receive personal data concerning you only from you as a customer of the MyChoice chain of restaurants and MegaXtreme bowling alleys, therefore, you are responsible for the correctness of the data and for violation of third-party rights and provision of third-party data without their consent.
Who do we share your personal data with?
FANTASTICO GROUP shall not provide the personal data concerning you to third parties without any legal or contractual justification. FANTASTICO GROUP may transfer data concerning you to processors of personal data in connection with a SERVICE provided by FANTASTICO GROUP, namely:
Courier companies for the execution of orders;
State administrative bodies
NRA, etc., where applicable in cases provided for by law.
PROCESSING AND STORAGE PERIOD. DATA DESTRUCTION
After the performance of a specific delivery and/or service, or after you have given your consent, the personal data concerning you shall be stored for the following periods:
10 years for accounting documents, starting from the beginning of the year following the year in which the accounting document was issued.
5 years from the performance of a specific supply and/or service, for the purposes of tracking the performance of each delivery and securing all issues related to claims and litigation –
For the validity period of the MegaXtreme card, in case you have given your consent – for e-mail for sending commercial and advertising communications, information materials, surveys, etc., as well as cookies and Google Analytics, functionality and performance cookies, essential cookies.
FANTASTICO GROUP shall take, test, update and maintain technical and organizational measures to protect the personal data concerning you against loss or other forms of illegal processing in accordance with Art. 32 of the GDPR.
The personal data concerning you shall be accessed by FANTASTICO GROUP employees, who carry out activities involving the provision of services in relation to the MegaXtreme loyalty card program.
What are your rights?
Right of access
You have the right to request at any time information about the personal data concerning you which we store, the reason, purposes, processing and storage periods, whether they have been provided to a processor, destroyed, etc.
In the event of discrepancies in the processed personal data concerning you, you are entitled to obtain rectification thereof.
In the event of any change occurring to the data, you shall notify the Controller thereof.
You may at any time request the erasure of the personal data concerning you on the grounds specified in Art. 17 (1) of GDPR.
You have the right to request restriction of the processing of your personal data.
You have the right to receive the personal data concerning you from the controller in a commonly used machine-readable format and to transmit those data to another data controller. Where possible and feasible, your personal data may be directly transmitted by one controller to another.
Right to object
You have the right to object at any time to processing of personal data concerning you. In these cases, the Controller shall no longer process the personal data unless there are compelling legitimate grounds for the processing which override your rights and legitimate interests, or unless the processing is necessary for the establishment, exercise or defence of legal claims.
Right to lodge a complaint with a supervisory authority:
If you believe that the processing of personal data concerning you violates the provisions of the EU Regulation, you have the right to lodge a complaint with a competent supervisory authority, which in the Republic of Bulgaria is the Personal Data Protection Commission, with address: Sofia, 2, Prof. Tsvetan Lazarov Str.
Right to object to processing on grounds of legitimate interest:
You have the right to object to the processing of personal data concerning you on grounds of legitimate interest of FANTASTICO GROUP – We shall no longer process your personal data unless it is proven that there are compelling legal grounds for this that override your interests and rights or due to legal claims.
EXERCISING YOUR RIGHTS
To exercise your rights, you can contact us at simeonovo@mychoice.bg
Where your requests are manifestly unfounded or excessive, in particular because of their recurrence:
FANTASTICO GROUP may charge a fee taking into account all costs necessary to provide the information or communication or take the requested actions.
Refuse to take action on the request.
WITHDRAWAL OF CONSENT
You have the right to withdraw your consent to the processing of personal data concerning you at any time only for the purposes and the type of personal data necessary to achieve the specific purposes, which we process on the grounds of Art. 6 (1) (a) of the GDPR.
Exercising your rights does not deprive you of the right to appeal